Knowledgebase:
Pointing Your Email to GoDaddy
Posted by Aaron Eaton on 25 February 2015 01:18 PM

GoDaddy MX records

US MX Records

Fully Qualified HostTypePriorityValue
yourdomain.com. MX 10 mailstore1.secureserver.net.
yourdomain.com. MX 0 smtp.secureserver.net.

EU MX Records

Fully Qualified HostTypePriorityValue
yourdomain.com. MX 10 mailstore1.europe.secureserver.net.
yourdomain.com. MX 0 smtp.europe.secureserver.net.

AS MX Records

Fully Qualified HostTypePriorityValue
yourdomain.com. MX 10 mailstore1.asia.secureserver.net.
yourdomain.com. MX 0 smtp.asia.secureserver.net.

Although you can point your email at any time, we recommend following these steps before pointing your name servers to avoid any interruptions to your email service.

Changing your DNS records

1. In your Bigcommerce control panel, select Setup & ToolsAdvanced toolsDNS Records.

2. Under the Mail Servers tab, change your MX record to the ones provided by GoDaddy. Do not keep any of the original MX records. 

3. Click on the Web Hosts tab.

4. Edit the TXT record and replace the Value field as shown:

Fully Qualified HostTypeValue
yourdomain.com TXT v=spf1 +a +mx include:spf.secureserver.net -all

6. Add the following two CNAME records.

Fully Qualified HostTypeValue
email.yourdomain.com CNAME email.secureserver.net
smtp.yourdomain.com CNAME smtp.secureserver.net

GoDaddy Microsoft 365 MX Records

If you are using GoDaddy's Microsoft 365 email service, use the following MX Records. If you are unsure of whether or not you are using this service, contact GoDaddy support for confirmation prior to making these changes. The information for TXT record, MX=ms######, should have been emailed to you when you signed up for the service. If you cannot locate this email, contact GoDaddy support for assistance.

RecordFully Qualified HostValuePriorityTime to live
CNAME autodiscover.yourdomain.com autodiscover.outlook.com   900
CNAME sip.yourdomain.com sipdir.online.lync.com   900
CNAME lyncdiscover.yourdomain.com webdir.online.lync.com   900
CNAME email.yourdomain.com email.secureserver.net   900
CNAME msoid.yourdomain.com clientconfig.microsoftonline-p.net   900
MX yourdomain.com yourdomain-com.mail.protection.outlook.com 0 900
TXT yourdomain.com MS=ms########   900
TXT yourdomain.com v=spf1 include:_spf.bigcommerce.com include:spf.protection.outlook.com -all   900
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