We suggest that all clients have their account security question and Two-Factor Authentication setup on their billing account.
Two-Factor Authentication adds an extra layer of protection to logins. Once enabled & configured, each time you sign in you will be asked to enter both your username & password as well as a second factor such as a security code.
To get this all setup please login to the following url (https://billing.rfehosting.com) using your billing login info. The required info was created when you first signed up with RFE Hosting.
IF you do not have this info, please open up a billing ticket by sending an email to email@example.com, or jump on our live chat. We would then be happy to get this info sent over to you and help you get logged in.
Once you are logged in, go ahead and click over to your account security settings page at https://billing.rfehosting.com/clientarea.php?action=security From there you can setup your security question and enable Two-Factor Authentication.
You will need to download the "Google Authenticator" App on your mobile device to continue with the Two-Factor Authentication setup.
Feel free to let us know if you have any trouble getting that setup.