RSS Feed
Knowledgebase : cPanel

The server your hosting account is on runs a Firewall software called "CSF" for short, (Config Server Firewall). So if you find that you can visit any site on the net "EXCEPT" your web site, your webmail, your cPanel or just about anything to do with your...
DNS ZONE EDITORS The cPanel DNS zone editors can be found under the Domains section. There are 2 possible options you can choose Advanced DNS Zone Editor and Simple DNS Zone Editor. (NOTE: IF YOU DO NOT HAVE THE ADVANCED ZONE EDITOR LISTED, PLEASE CONTAC...
ARE YOU AFFECTED? If you're seeing problems with your site and are curious to find out what server your account utilizes, all you have to do is log into your cPanel account and you will see the sidebar on the left side. In the sidebar you will see all ...
An auto responder can be setup in cPanel to respond to any incoming emails with a message specified by the user. Auto responders are very useful for people that are going away for a long period of time and will not be able to access their emails. An auto ...
Unfortunately our system does not allow a change of username as the system uses your current username as the path to your account and it is automatically assigned.
It is not recommended to change your permissions to 777 as other users on the server as well as anyone who may find a security hole in their scripts can write to there.
Creating a database in cPanel using the MySQL Database Wizard: 1. Log into your cPanel 2. Click the MySQL Database Wizard under the Databases heading 3. Next to New Database enter a name for your database and click Next Step 4. Next to Username en...
To create a custom error page for your account, please login to cPanel and click Error Pages, under Advanced. Select the domain or subdomain you want and click the page you want to edit. Insert your own custom page code (in HTML or SHTML). The changes wil...
This will show you how to whitelist your IP to allow remote MySQL connections for Shared, Reseller, VPS/cPanel and Linux Dedicated Servers. Allowing remote MySQL connections is often done to enable a program on your personal computer (such as Adobe Drea...
You can view whether your account is using localhost or remotemysql host in your cPanel account. Click on 'phpMyAdmin', in the 'Datebases' menu. Your database host will be displayed on the next screen after Server. It will be listed as localhost or remote...
All of RFE Hosting's shared servers have pear PHP installed on them.
All RFE Hosting plans support .htpasswd.
Yes we support Joomla! which is easy to install, simple to manage, and reliable. Joomla! is one of the most powerful Open Source Content Management Systems on the planet. It is used all over the world for everything from simple websites to complex corpora...
Yes, but we don't have any installers for it so you would have to install it yourself, manually. Please visit: http://moveabletype.org/ [http://moveabletype.org/] for information on the program.
SFTP is activated if you have SSH access. If not, you need SSH access and to be able to use SFTP.
Yes, RFE Hosting supports SSI (server side includes).
Yes, RFE Hosting supports the latest stable version of Zend Optimizer.
Yes, wget() command is allowed for VPS SSH access.
Firstly please ensure that the name servers are pointing to your account with us. Then login to your cPanel account and select 'Addon Domains' under the 'Domains' menu. Complete the form as follows: New Domain Name: the domain you wish to add Subdomain...
It is important to have your own backup procedure in place to protect yourself from losing all your files. It is extremely easy to backup your site using cPanel and we strongly recommend that you backup your mySQL databases more often than your files. L...
You can change your cPanel password at anytime. - Login to your billing account with us via https://billing.rfehosting.com [https://billing.rfehosting.com] - Under 'Services' click 'My Services' - Then click 'View Details' on the account in question -Cl...
Login to your Control Panel at www.yourdomain.com/cpanel using your cPanel username and password. Click 'File Manager' which is located under the 'Site Management' menu, this will bring up the 'File Manager Directory Selection' box where you select which ...
To create a MySQL database please follow the steps below: - Login to your control panel at www.yourdomain.com/cpanel - Click on 'MySQL Databases' in the 'Databases' menu - Enter the name of your new database and then click on 'Create Database' - Add da...
All your website's files and folders should be placed under the public_html directory in your cPanel. Please be sure to create an index file for your first page, this can be index.htm, index.html, index.php, etc. Our system looks for those exact names by ...
To import a database follow the below steps: I have a backup of my database that I need to import/transfer to my new account. - Once you have your .sql file you will need to log into your cPanel at www.yourdomain.com/cpanel - Click on 'phpMyAdmin' und...
All of RFE Hosting's shared hosting plans include a free utility called Softaculous, which allows you to easily install and configure the most popular web applications available. The Softaculous link can be found under the 'Software/Services' section of y...
cPanel is a web hosting account management tool available on all RFE Hosting Linux hosting plans, including Shared Hosting, VPS and Dedicated Servers. You only get one username per cPanel. If you create addon, parked and subdomains, those domains can be...
Within your RFE Hosting control panel, you have the ability to password protect a folder within your website. You can create as many logins as needed for a protected folder. Click on Pasword Protect Directories in Site Management. To password protect a ...
To restore a MySQL database please follow the below steps: - Login to your control panel www.yourdomain.com/cpanel - Click on 'Backups' in 'Site Management' - Click on 'Browse' to locate the Database you want to restore then click 'Upload' It may take a...
A cron job allows you to run a certain command at times set by the job such as deleting temporary files every week so that your disk space is not being used up by those files. You need to have a good knowledge of Linux commands before you can use cron job...
You can download raw access logs through your cPanel account. Login to your account at www.yourdomain.com/cpanel, then select 'Raw Access Logs' under 'Stats/Logs'. Raw Access Logs allow you to see who has accessed your site without the use of graphs, char...
You can login to your webmail by going to www.yourdomain.com/webmail or through your cPanel account (www.yourdomain.com/cpanel [http://www.yourdomain.com/cpanel]) under the 'Email Manager' menu.
Spam Assassin is used to filter out incoming email on a server side basis. The feature can be activated or deactivated through cPanel under the 'Email Manager' menu. To activate Spam Assassin, click on 'Spam Assassin' from the 'Email Management' menu and...
HOW TO PASSWORD PROTECT ONE FILE This is an advanced design tutorial. That icon can be used to password protect all files in a folder; it cannot password protect one specific file. TO PASSWORD PROTECT AN INDIVIDUAL FILE: 1. Create a file named .htpa...
To add yourself to the whitelist so that you can connect to mysql remotely using admin tools such as phpMyAdmin, Navicat, MySQLFront or MySQL-Admin follow the below steps: - Log into your control panel at www.yourdomain.com/cpanel - Click on the 'Remote...
When you order an SSL we assign a static IP to your account. A static IP is required for securing the traffic between your website visitors and your website. The SSL encrypts the session between the visitor and your site. When we assign a static IP, the n...
The command line option from SSH is: mysql -d -p database_name > file.sql. Where 'database_name' is the name of your database, and 'file.sql' is the name of the file you would like to write the table structure to. You will be prompted you for a password (...
If you have forgotten or lost your username or password you can have your welcome email resent, which contains your cPanel and billing logins. To have your welcome email resent please email us at support@rfehosting.com
Yes, a manual for cPanel is available. Go here [http://www.cpanel.net/support/docs/index.htm] to view it.
You would need to move your content to the public_html folder (for the main domain). You can move the files through cPanel by dragging and dropping the content to the correct location using the file manager or with an ftp program.
Since we run a shared hosting environment, we have to uniquely identify your usernames to your account only. We do this by attaching your system username and an underscore '_' before all the databases and users that you create. This only applies to your d...
You can password protect directories (folders) via cPanel, protecting all the files within the password protected folders. _Note: At this time, cPanel can only protect directories, not individual files. Any file that needs protection can be placed in a ...
It is essential to keep a local copy of your website to protect it from any number of disasters. It is easy to backup your files, databases, email forwarders (aliases), and email filters in cPanel under 'Site Management' and 'Backup' or 'Backup Wizard'. Y...
_FOR CPANEL & WHM 11.48_ * Overview * Customize the cPanel interface * cPanel interface features * Stats * Home interface preference links OVERVIEW cPanel's _Home_ interface provides access to all of cPanel's features. Notes: Icon The ...
USING TRACK DNS TOOLS IN CPANEL One of the most useful tools in cPanel that is often overlooked is the Track DNS function. Oftentimes, when your site is not working properly, our agents use networking tools similar to this feature in cPanel to help diag...
There are two different ways to connect to a MySQL database: Locally - from a script on the server, to the server for which the settings are: Hostname: localhost Username: username_dbuser Password: dbpassword db_name: username_dbname db_table: dbname...
A 500 Internal Server Error can be caused by many things, including but not limited to invalid permissions, invalid ownership, bad lines in your php.ini or .htaccess file, invalid requests in the script, and others not mentioned here. Typically this is ...
A database is a structured, organized set of data. In computing terminology a database refers to a software used to store and organize data. Think of it as a file cabinet where you store data in different sections called tables. When you need a particular...
Sometimes referred to as the file path or full path, the absolute path is the location of a directory or file in a computer. It contains the root directory as well as all other sub directories that contain the file or directory. Paths are used extensively...
APACHE OR APACHE SERVER is the most widely used web server software. Developed and maintained by Apache Software Foundation, Apache is an open source software available for free. It runs on 67% of all webservers in the world. It is fast, reliable, and sec...
chmod is a Linux/Unix shell command which is used to change permissions of files and directories. chmod is an abbreviation of change mode. Under some web hosting environments, a user may need to use this command to change some file or directory permission...
CPANEL is a web based hosting control panel provided by many hosting providers to website owners allowing them to manage their websites from a web based interface. This program gives users a graphical interface from which they can control their portion of...
FTP OR FILE TRANSFER PROTOCOL is an internet protocol used to transfer files across the internet from one computer to another. For example, when you are installing a software like WordPress on your website, then you will most likely use FTP in order to up...
HotLink protection prevents other websites from directly linking to files on your website. Other sites will still be able to link to any file type that you don't specify (ie. html files). An example of hotlinking would be using a tag to display an i...
MEMORY USAGE in WordPress refers to the amount of memory used by a PHP script. This script could be a theme, a plugin or a core WordPress file. A well written WordPress plugin or theme will attempt to reduce its own memory usage and not cause heavy load o...
When using the common PHP installation on a webserver, PHP runs as the user nobody and it doesn't require the execute flag to be enabled. The problem with this is that if mod_openbasedir is not installed, every user will be able to read your PHP files bec...
Secure Shell (SSH), known as Secure Socket Shell, is a UNIX-based command interface and protocol for securely getting access to a remote computer. It is widely used by network administrators to control Web and other kinds of servers remotely. SSH is act...
The maximum php upload file size is 64MB on our shared hosting servers.
The path to public html is: /home/your-cpanel-username/public_html
If you login to you cPanel account at www.yourdomain.com/cpanel and select 'Softaculous' under 'Software/Services' you will find a selection of Addon Scripts such as blogs, content management and E-Commerce. Softaculous allows you to easily install and co...
RFE Hosting supports the latest stable version - http://httpd.apache.org/docs/2.2/
All files and folders should be uploaded to the public_html directory. The public_html folder can be accessed either by FTP or via 'File Manager' under 'Site Management' in cPanel. To access your hosting account via FTP connect to www.YOURDOMAIN.com B...
We restrict outgoing port access as a result of the shared hosting environment. In this environment every account on a server shares a single IP address. As a result some outgoing ports are blocked because no single account is assigned the IP address for ...