Recent Network Issues - 08-05-2015
Posted by Aaron Eaton on 05 August 2015 09:05 AM
We do sincerely apologize for these service interruptions. We understand the importance of uptime to all of our clients and at this point we are failing to meet that due to our provider. While these words may not hold much weight now, we stand behind our brand and the quality of our product. We will not allow this to stand and we will NOT allow this to become normal. I promise you that.
We have a large network so change is not fast nor easy, however we have been evaluating alternatives all while getting assurances from our provider that the issue was under control and they had all the best and brightest working on it.
While we still have faith in our provider we understand this is unacceptable. We're not going to offer excuses for this as there are none but we ask that you don't lose faith in us and we will rectify this situation and ensure we continue to strengthen the network and our services to you our customers.
Again, please accept my sincerest apologies.